A limited number of Apple support staff are reportedly using an internal AI tool to help answer customer questions. The tool is reportedly known as Apple Ask.

The ChatGPT-style tool lets advisors paste in or paraphrase a support question, and the AI then searches Apple’s internal knowledge base to generate answers …

more… 固定链接 'Apple Ask: Support staff reportedly testing AI tool to help answer your questions' 提交: February 23, 2024, 6:04am CST 由 Ben Lovejoy